Phillips Welcomes Royal Customers
Phillips Pet Food and Supplies would like to give a big warm welcome to all the new Royal Pet Supplies’ customers that are coming on board due to our acquisition of Royal in 2013. We are eager to partner with you as your pet and aquatic supplies distributor. We look forward to offering you the same great brands you know from Royal as well as a new portfolio of offerings from Phillips. Now you can purchase from a wide range of animal/pet supply categories along with the aquatic and reptile categories you were previously limited to.
As of today, you will now be serviced out of the Phillips office. You can now login to the Phillips Ordering Website to place your orders. However, do not fear! You can still submit your aquatic/reptile orders through your Aquatic Supply Manager, formally known as your Royal Sales Representative. By now you should have gotten your Welcome packet in the mail and through e-mail with information regarding login and new policies/procedures. Please feel free to contact customer service at 1.800.451.2817 to voice any concerns or ask any questions related to your account.
Important links/numbers for ordering:
Order by E‐mail: firstname.lastname@example.org
Order by Phone: 1.800.451.2817
Order by Fax: 1.844.245.FISH(3474) *When submitting by fax, please include your account #.